Privacy Policy – zk77

This Privacy Policy explains how zk77 collects, processes, stores, and protects the personal information of users registered on the zk77 platform. Please read this document carefully before registering or using any of our services.

1. Introduction

zk77 ("we", "us", "our", or "the Platform") operates the online betting and casino entertainment website located at zk77.club. We are committed to protecting the personal information of all users, including those in Pakistan who access the Platform for cricket betting, PSL wagering, casino games, slots, and related entertainment services.

This Privacy Policy applies to all personal data collected through your use of the zk77 Platform, including data provided at registration, data generated through your use of our services, and data collected automatically through technical means such as cookies. By creating a zk77 account or continuing to use the Platform after this Policy is published, you acknowledge that you have read, understood, and agree to the practices described herein.

This Policy should be read in conjunction with the zk77 Terms & Conditions, which govern your overall use of the Platform.

2. Data We Collect

zk77 collects the following categories of personal information:

  • Identity Data: Full name, date of birth, gender, and government-issued identification details (such as CNIC number) where verification is required.
  • Contact Data: Email address, Pakistani mobile number, and any correspondence you send to our support team.
  • Financial Data: Deposit and withdrawal transaction records, payment method identifiers (such as JazzCash or Easypaisa account numbers and bank account details), and PKR balance history. zk77 does not store full card numbers or full banking credentials.
  • Account Data: Username, password (stored in hashed form), account settings, bonus history, and responsible gaming preferences.
  • Activity Data: Betting history, game play records, session durations, wager amounts, and outcomes across all Platform products including cricket betting, casino, slots, crash games, and fishing titles.
  • Technical Data: IP address, device type, operating system, browser type, screen resolution, and unique device identifiers collected automatically during your sessions.
  • Location Data: General geographic location derived from your IP address. zk77 does not collect precise GPS location data.

3. How Data Is Collected

zk77 collects personal data through the following means:

  • Direct submission: Information you provide when registering, verifying your identity, making a deposit or withdrawal, contacting support, or updating your account settings.
  • Automated collection: Technical and activity data collected automatically as you use the Platform, including through cookies, server logs, and session tracking technologies.
  • Third-party sources: Identity verification service providers engaged to confirm the authenticity of documents you submit. Payment processors such as JazzCash, Easypaisa, and banking partners, who provide transaction confirmation data to zk77.
  • Inferred data: Preferences and behavioural profiles inferred from your activity on the Platform, used to personalise your experience and ensure responsible gaming measures are appropriately applied.

4. How We Use Your Data

zk77 processes your personal data for the following purposes:

  • Account management: To create, maintain, and administer your zk77 account and verify your identity as required.
  • Service delivery: To provide cricket betting markets, PSL odds, casino games, slots, crash games, and all other Platform services.
  • Payment processing: To process deposits and withdrawals in PKR via JazzCash, Easypaisa, and affiliated banking partners.
  • Customer support: To respond to your queries, resolve disputes, and provide technical assistance through our 24/7 English-language support team.
  • Compliance & legal obligations: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Responsible gaming: To monitor usage patterns and apply protective measures where required, including deposit limit enforcement, cooling-off periods, and self-exclusion management.
  • Security: To detect, prevent, and investigate fraud, account takeover attempts, and other illegal or prohibited activity on the Platform.
  • Platform improvement: To analyse aggregated usage data for the purpose of improving our services, fixing technical issues, and enhancing the user experience.
  • Marketing: To send you promotional offers, bonus notifications, and Platform updates where you have provided consent and have not subsequently opted out. You may withdraw marketing consent at any time from your account settings.

5. Sharing of Personal Data

5.1 General Principle. zk77 does not sell, rent, or trade your personal data to any third party for their independent commercial purposes.

5.2 Service Providers. We share personal data with carefully selected third-party service providers who assist in the operation of the Platform, including payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT gateway operators), identity verification providers, casino and game software suppliers, cloud hosting providers, and customer support tooling vendors. All such providers are contractually obligated to process data only as instructed by zk77 and in accordance with this Policy.

5.3 Legal Requirements. zk77 may disclose personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, a court order, or a regulatory direction. We will notify you of such disclosure where permitted by law.

5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all assets of zk77, personal data held by the Platform may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

5.5 No Third-Party Marketing. Your personal data is never shared with third parties for the purpose of their own direct marketing without your explicit prior consent.

6. Cookies & Tracking Technologies

zk77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser.

We use the following categories of cookies:

  • Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your zk77 account and security tokens. These cannot be disabled without significantly impairing your ability to use the Platform.
  • Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limit configurations.
  • Analytics cookies: Used to understand how users interact with the Platform in aggregate, enabling us to identify usability issues and improve the interface. Data collected through analytics cookies is anonymised or pseudonymised.
  • Marketing cookies: Used, where consent has been given, to deliver relevant promotional content based on your activity and preferences on the Platform.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

7. Data Retention

zk77 retains your personal data for as long as your account is active and for a minimum period thereafter as required by applicable law or our legitimate operational interests. Specifically:

  • Account registration and identity data is retained for a minimum of five years following account closure to meet AML and KYC regulatory requirements.
  • Financial transaction records are retained for a minimum of seven years from the date of each transaction.
  • Customer support correspondence is retained for three years from the date of the interaction.
  • Technical and activity data collected for analytics purposes is retained in anonymised or aggregated form indefinitely.

When the retention period has expired, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

8. Data Security

zk77 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

  • HTTPS encryption for all data transmitted between your device and the zk77 Platform;
  • Bcrypt or equivalent hashing of account passwords – plain-text passwords are never stored;
  • Two-factor authentication (2FA) available to all registered users;
  • Role-based access controls limiting internal access to personal data to authorised personnel only;
  • Regular security audits and penetration testing of Platform infrastructure;
  • Incident response procedures for identifying, containing, and notifying affected users of any data breach within applicable timeframes.

While zk77 takes all reasonable precautions, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your zk77 account and to enable two-factor authentication from your account settings.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by zk77:

  • Access: You may request a copy of the personal data zk77 holds about you.
  • Correction: You may request correction of any inaccurate or incomplete personal data.
  • Deletion: You may request deletion of your personal data, subject to our legal retention obligations described in Section 7.
  • Restriction: You may request that we restrict processing of your data in certain circumstances.
  • Objection: You may object to processing of your data for direct marketing purposes at any time.
  • Portability: You may request a structured, machine-readable copy of data you have provided to us, where technically feasible.

To exercise any of the above rights, please contact the zk77 support team via the 24/7 live chat in your account dashboard or by email at [email protected]. We will respond within 30 days of receipt of a verified request.

10. Minors

The zk77 Platform is strictly for adults aged 18 years and over. We do not knowingly collect or process personal data relating to individuals under 18. If we become aware that personal data has been submitted by or on behalf of a person under 18, we will close the associated account immediately and delete or anonymise the relevant data as soon as practicable. If you are a parent or guardian and believe that a minor has registered on zk77, please contact our support team immediately.

11. Changes to This Policy

zk77 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users by email or via a prominent notice on the Platform before the effective date of the change. Continued use of the Platform after the effective date constitutes acceptance of the revised Policy. We recommend reviewing this page periodically. The effective date at the bottom of this page indicates when the Policy was last updated.

12. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the zk77 data team using the following channels:

Effective date: June 2026. This Privacy Policy applies to all users of the zk77 platform at zk77.club.

How zk77 Protects Your Data

A plain-language summary of the privacy commitments every zk77 user benefits from.

End-to-End Encryption

All data transmitted between your device and zk77 is protected by HTTPS encryption. Your session, account balance, and transaction details are never sent over an unsecured connection.

Password Hashing

Your zk77 password is stored exclusively as a cryptographic hash. Even zk77 staff cannot see your plain-text password. Two-factor authentication adds a second layer of account protection.

No Data Selling

zk77 never sells, rents, or trades your personal data to third parties for their own marketing. Your information is used exclusively to operate your account and deliver our services.

Your Rights Respected

You have the right to access, correct, delete, or port your personal data held by zk77. Requests are processed within 30 days of receipt and verification.

Clear Retention Limits

zk77 keeps data only as long as legally required or operationally necessary. When the retention period expires, data is securely deleted or anonymised – it is not kept indefinitely.

24/7 Privacy Support

Questions about your data? Our English-language support team is available around the clock via live chat in your zk77 account dashboard to handle privacy requests and data enquiries.

Your Privacy Is in Good Hands at zk77

Sign in to your zk77 account and manage your privacy settings, responsible gaming controls, and payment methods – all from one secure dashboard.

Sign In to zk77 Terms & Conditions

18+ only · Gamble responsibly · Follow applicable local laws